![]() Promotional content will be removed and issues concerning ’s services should be routed to our Customer Service or Accommodation Service teams.Ĭontributions should be appropriate for a global audience. Please don’t include personal, political, ethical, or religious commentary. The most helpful contributions are detailed and help others make better decisions. ![]() They are also applicable regardless of the sentiment of the comment.Ĭontributions should be travel related. These guidelines and standards aim to keep the content on relevant and family-friendly without limiting expression of strong opinions. We sometimes show external review scores from other well-known travel websites. If you like, you can sort and/or filter them (by time of year, review score, etc.). When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.Īn Accommodation may choose to reply to a review. Any violation of our review guidelines.if the writer is claiming to be someone else) Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence.emails, phone numbers or credit card info) Personal or sensitive information (e.g.However, we won’t display any review that includes or refers to (among other things): Ideally, we would publish every review we receive, whether positive or negative. If we find any, we delete them and, if necessary, take action against whoever is responsible.Īnyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. To edit a review you’ve already submitted, please contact our Customer Service team. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. The hotel features 329 guest rooms and suites.Each review score is between 1-10. Separately, IHG has officially opened Crowne Plaza Adelaide in Australia. Around 100 additional properties are expected to open within the next three to five years. “All of our guests, whether they are staying for leisure or business, will be offered a unique mix of rainforest relaxation alongside the delights of the city, which is just minutes away.”Ĭurrently, there are 126 Hotel Indigo hotels across the globe. IHG South East Asia and Korea Development vice-president Serena Lim said: “We are very excited to bring the Hotel Indigo brand to Malaysia’s capital because it gives us the perfect opportunity to open a truly beautiful, boutique hotel which serves the curious – people who are inspired by new places, new people and new ideas. It will also have two restaurant and bar options, a function room, event space, outdoor rooftop pool, gym and work areas. Slated to open in 2023, the property will be designed to represent Kuala Lumpur’s multicultural influences and will feature 180 rooms.
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